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 Post subject: Re: my LC-1 horror story
PostPosted: Tue Jul 15, 2008 5:55 pm 
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Joined: Wed Mar 01, 2006 10:51 pm
Posts: 284
I emailed Cort about the plug, still no reply. So I called today and talked to Filipe. He said he's gonna send me a new terminator.

Am I finally done with this mess?! We shall see.

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- Justin
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 Post subject: Re: my LC-1 horror story
PostPosted: Tue Jul 22, 2008 4:55 pm 
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Joined: Wed Mar 01, 2006 10:51 pm
Posts: 284
The terminator plug arrived yesterday. Now I just need a running car to install it in (my turbo swap is a whole separate horror story)...

It took nearly two months, but I should have an operational wideband again. Woot!

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- Justin
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 Post subject: Re: my LC-1 horror story
PostPosted: Tue Jul 22, 2008 6:53 pm 
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Joined: Wed Apr 19, 2006 12:21 am
Posts: 19
I purchased a TC-4 thermocouple amplifier and an LC1 from them. The TC-4 was completly DOA. E-mails didn't work. Eventually I reached someone by telephone who had me return it (No, not an RMA) They said I had to pay to ship the broken part back to get fixed. I told them it never worked to start with, why should I pay even more money (for shipping both ways) to get a refurb. part. They said I had no option, I could keep the broken part, or pay to have it repaired. They would not even swap it out for a new one.(I spent much time arguing over this as I feel it is a very poor practice) I did as requested as it was the cheaper than losing all my money, and got the unit back with only 2 of the 4 channels working (I guess they felt that was better than none of them working as before). I give up. They get no more of my money!


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